CrossFit Altadena Privacy Policy
Effective Date: February 26, 2026
1. Introduction
CrossFit Altadena (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our facility at 2010 Lincoln Ave, Pasadena, CA 91103, use our website, or interact with our mobile applications and booking services.
2. Information We Collect
We collect information that identifies or relates to you (“Personal Information”), including:
Identifiers: Name, email address, phone number, and physical address.
Financial Data: Credit card or bank account information (processed securely through third-party vendors like Zen Planner or Stripe).
Health and Fitness Data: Information you provide regarding your physical health, injuries, and fitness goals to ensure safe training.
Usage Data: IP addresses, browser types, and activity on our digital platforms.
3. How We Use Your Information
We use the data we collect to:
Manage your membership and process payments.
Provide personalized fitness coaching and track performance.
Send class reminders, gym updates, and promotional offers (via email or SMS).
Maintain a safe environment through liability waivers and health screenings.
4. Information Sharing and Disclosure
We do not sell your personal information. We may share data with:
Service Providers: Third-party platforms that host our booking, billing, and communication systems.
Legal Compliance: If required by law, we may disclose information to comply with a subpoena or similar legal process.
Business Transfers: If CrossFit Altadena undergoes a merger or sale, your data may be transferred to the new owner.
5. California Privacy Rights (CCPA/CPRA)
As a California resident, you have specific rights regarding your data:
Right to Know: You may request a report of the personal data we hold about you.
Right to Delete: You may request that we delete your personal information, subject to certain legal exceptions (e.g., records of financial transactions or signed waivers).
Right to Correct: You may request that we update inaccurate personal information.
Non-Discrimination: We will not discriminate against you for exercising any of these rights.
6. SMS and Digital Communications
If you opt into our SMS program, we will use your mobile number solely for gym-related communications.
No Sharing: Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
Opt-out: You can stop receiving messages at any time by replying “STOP.”
7. Security of Your Information
We implement industry-standard security measures to protect your data. However, no method of transmission over the internet or physical storage is 100% secure. We encourage you to use strong passwords for your member accounts.
8. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of any significant changes by posting the new policy on our website or emailing the address associated with your membership.
9. Contact Us
If you have questions about this policy or wish to exercise your data rights, please contact us at:
CrossFit Altadena 2010 Lincoln Ave, Pasadena, CA 91103 Email: info@crossfitaltadena.com
